Rugs are great, small communication break down at first and delayed shipping but all worked out and we are happy.
The rug arrived two days later then expected which really was not an issue. The fact that I received updates regarding delivery date was helpful.
The issue is that when the rug finally arrived, it was smelling like mildew. I sent an email to Unique Rug store regarding this matter with no reply. I sent a second email a few days later, again with no reply. Still waiting...
Can’t wait to buy from them again, this rug is the perfect addition to my room! The colors were spot on, the wear was perfect for a vintage feel and shipping was fast and seamless. Thanks guys for offering these great rugs!
I ordered a rug because I liked the color tone of light pink and light brown but it came with more green which is not my favorite color. Not sure if it goes well with my room... I don’t know what to do... how much will the shipping cost knowing that it is international freight ...
The rug is the star of the room. The colors are amazing. The pile is extremely low, which makes it feel rugged underfoot. I chose a thick rug mat and it was a good choice. It was a very simple transaction. The rug initially had a scent, but I opened the windows in the room and it dissipated within about a day. Had it lingered I would have sprayed it with a vinegar/water mixture, but that wasn't necessary.
Great tracking information, I appreciated the communication up until delivery however the rug itself looks damaged. There is significant fading on a portion of the rug. It would be fine if it was faded throughout but because it is so localized it looks like a mistake. I contacted you to try to return the item but received no response, therefore was hesitant to send not knowing if the total amount would be reimbursed. Overall I’m disappointed that the product was not of higher quality.
Beautiful brow overdyed rug. You can find my post about it here https://cindyhattersleydesign.com/2017/03/project-design-simple-ideas-to-update.html, or on instagram here https://www.instagram.com/p/BYbYrBllllA/?taken-by=cindyhattersley.
The quality of the rug exceeded our expectations. Truly something special. It's beautiful, well made and an important piece in our home. Thank you!
I was Initially nervous about bying online all the way from a foreign country and language barriers, lost items, $ etc.. Not one problem and arrives quicker than expected. The photos just don’t do these rugs justice. I am so delighted with the quality and finish of my rugs. I have seen similar in stores for 3 times the price after delivery costs. I have also seen some ‘want to be like these’ rugs that are just not comparable. thank you so much and nice to say these rugs have come direct from turkey Now looking for more floor space to cover
We purchased a teal over dyed rug are very happy with it. It shipped quickly, and is exactly as pictured on the website.
At UniqueRugStore.com there were so many to choose from, and at such great prices, that we took a chance on one, (1st time ordering with Unique Rug Store). It arrived just a few days later, well-wrapped, and to our delight, was even better than we expected. I love vintage rugs already, and this one is no exception. Thank you, Vintage Rug Store! You are in my 'favorites' list now!
Very professional service with prompt and informative emails throughout the process. To my supprise the rug arrived in NZ within a fourtnight!! Just as described too. I was initially a bit weary buying online, very good price & from a company I did not know and all the way from Turkey! I'm so happy & already eyeing up another!